Introduction
Thorogood Audio Visual (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect any information you provide when using our website (https://thorogood-audio-visual.co.uk/). By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect and process the following types of personal data:
- Personal Information:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Address (if provided)
- Technical Information:
- IP address
- Browser type and version
- Time zone settings
- Device type and operating system
- Usage Data:
- Pages visited on our site
- Time spent on our site
- Referral sources
- Communication Data:
- Messages sent through contact forms or email
How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support.
- Improve our website’s performance and user experience.
- Process orders, requests, or appointments.
- Send promotional materials if you have opted to receive them.
- Comply with legal obligations.
Sharing Your Information
We will not sell, rent, or lease your personal data to third parties. However, we may share your data with:
- Service Providers: Third-party companies that help us operate our website or deliver services.
- Legal Authorities: If required by law or to protect our rights.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Cookies and Tracking
Our website uses cookies to improve user experience. Cookies are small files stored on your device that help us analyze web traffic and customize our site.
Types of cookies we use:
- Essential Cookies: Necessary for the website’s functionality.
- Analytics Cookies: Help us track user behavior to improve the site.
You can manage cookies through your browser settings.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you.
- Correction: Request corrections to inaccurate data.
- Deletion: Request the deletion of your personal data.
- Objection: Object to the processing of your data for certain purposes.
To exercise these rights, please contact us at [insert contact email].
Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will reflect the latest revision.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Thorogood Audio Visual
Email: [insert contact email]
Phone: [insert phone number]
Last Updated: [Insert date]